Case Study
Supplier Solves Quality and Customer Support Problems by Switching to KPS Global
Supplier Solves Quality and Customer Support Problems by Switching to KPS GlobalThe Situation Since 1986, AVA, Inc. has been selling Walk-ins from more than four manufacturers with strong reputations—but AVA, Inc.'s owner, Allan Vorda, was frustrated with his current suppliers' service and was not receiving quotes and drawings in a timely fashion. The Texas supplier of Environmental and Cold Storage rooms was dissatisfied with the quality of the Walk-ins suppliers’ and AVA Inc installers started asking for higher quality product. A new solution was needed. The Response KPS Global® was poised with the right team, quality products and support services to step in and earn an excellent reputation with AVA Inc. The customer service problem? Solved by timely quotes and drawings deliv