Sunwest Bank ® Client StorySunwest Bank Data Cleanup Leads to Big Improvements in Bank’s Processes and Reporting Over the years, Sunwest Bank had gone through a core update and several acquisitions, resulting in a multitude of duplicate customer information file (CIF) records that made it difficult to get clean reports or a good view of the customer relationship. Challenge After a series of acquisitions and a core update, Sunwest Bank’s customer database needed a good scrubbing. Multiple CIF records and inconsistent processes were making it difficult to get clean data for regulatory reports, cross-selling and relationship-building. Solution The bank chose Core Specification Services from Fiserv. A Fiserv expert performed a cleanup of the database to identify multiple recor

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