Case Study

SulAmérica Adopts Event-Driven Architecture to Scale Faster and Digitally Transform

SulAmérica Adopts Event-Driven Architecture to Scale Faster and Digitally Transform

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SulAmérica, a leading Brazilian insurance company, transformed its IT infrastructure using Confluent Cloud to handle increasing data from its 6.3 million customers. Switching from batch processing to an event-driven architecture reduced data processing time from 24 hours to just 3-5 minutes, improving CRM efficiency and customer experience. The new system increased scalability, agility, and productivity, positioning SulAmérica to compete in Brazil’s evolving open insurance and banking markets.

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