Case Study

Sugar Land FD Sends Fire Station Alerts over IP

Sugar Land FD Sends Fire Station Alerts over IP

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Emergency Dispatch Case Study The Sugar Land Fire Department recently upgraded an important tool to ensure that its firefighters would continue to respond quickly and efficiently to calls for service. One goal of the upgrade was to uphold the department’s average emergency response time of 5 minutes 25 seconds. “We were using an older version of the Zetron alerting system,” says Brad Porter, IT project manager for the Sugar Land Fire Depar

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