Streamlining the product and customer portfolio for the chemicals division of an international conglomerate, within 3 months. Challenge We were asked to streamline the product and customer portfolios within three months, and to secure management buy-in for the solution. Approach Our team carried out an ABC analysis to understand complexity in the customer and product portfolios, then worked with division management to agree reductions. We implemented the reductions by working side-by-side with management and employees Value Our work reduced the customer and product portfolios by 20 per cent each, resulting in a drop in complexity and an increase in return on capital of 2 per cent.

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