Case Study

NWI Foot and Ankle Clinic: Overcoming Challenges and streamlining patient care

NWI Foot and Ankle Clinic: Overcoming Challenges and streamlining patient care

Pages 3 Pages

Dr. Minhas, a surgical podiatrist, founded NWI Foot and Ankle Clinic in 2017 in Munster, Indiana, and expanded to Michigan City. Facing challenges like inefficient billing and documentation processes, he adopted PrognoCIS, a comprehensive medical software solution. This led to significant improvements, including a 77% reduction in billing errors, a 65% faster payment cycle, and increased patient engagement through automated reminders and a patient portal. Integrating EMR and billing streamlined workflows, enhancing operational efficiency and financial health. The practice saw a $62 million increase in insurance payments and saved over $3.5 million in collection costs in 2022.

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