2019 CASE STUDY FLEET MANAGEMENT Streamlined device deployment and reduced costs at RMIT University three Melbourne campuses. Annually this equates to approximately 3,500 new staff machines plus 1,500 equipment refreshes during December/January while students are not on campus. There was deep user frustration about the time taken between ordering and delivery via RMIT’s GetIT online store. It could take several weeks, including the lag created by financial approvals (over which ITS has no control). And in the case of special requests and build to order, there were even longer delays. The new academic year also created delivery backlogs. THE SOLUTION After financial approval, it had been taking approximately 19 days to deploy requested equipment. CompNow took on the challen

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