Solution Overview 1 As a managed service provider (MSP) for multiple clouds, you play a pivotal role in simplifying customer onboarding, providing value-added services, and helping to manage your customers’ cloud environments. However, this comes with customer expectations around vital components, such as billing and usage reporting. To build a successful relationship with your customers, you must ensure that you report billing and usage back to the customer accurately, timely and segmented in a way that matches your customers’ financial reporting needs in whichever cloud they have chosen to employ for their business. The challenge In some cases, your customers might request that you completely manage a few cloud accounts for them. As a result, you might have complete access to

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