1 Strategically Manage Telecom, Mobility and Cloud Alongside your Entire IT Estate on ServiceNow WHITE PAPER Technology Management Challenges According to Gartner, mobility and telecom spend represents an overage of more than 15% of the whole IT budget and according to Amalgam Insights, cloud will represent 50% of new IT spend in the near future. Even though these spend types represent a majority portion of the budget, they are often segregated and managed separately from the rest of IT. No matter if your company manages mobility, telecom and cloud internally or with an external Managed Mobility Services (MMS)/Telecom Expense Management (TEM) provider, the top 5 most common challenges include: Table of Contents Technology Management Challenge Why Manage MMS and TEM Programs on

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