Case Study

Strategic Fulfillment Group

Strategic Fulfillment Group

Critical Issue In the age of e-commerce, competitors are literally a click away. And if you can’t fulfill an order, customers may be able to cancel it with a click as well. Operating in this environment, Strategic Fulfillment Group, which provides order fulfillment services— from order taking through to picking and shipment—to a number of customers, can’t afford to lose access to its data and applications. No exceptions. Business Challenge Strategic Fulfillment Group (SFG) considers itself to be a medium-sized company, but you wouldn’t know it from its IT environment. The company employs multiple IBM i-based Power Systems servers with multiple partitions. Those systems run a collection of thousands of in-house developed applications, as well as purchased software that has been

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