Capitec transformed its employee security awareness in under a year using KnowBe4, replacing years of inconsistent training. By leveraging Smart Groups and the Diamond license, the bank delivered targeted, engaging content suited to various staff needs. The platform's ease of use, AD integration, automated phishing simulations, and rich content library enabled quick deployment and high impact. Capitec saw increased phishing reporting, better risk identification by staff, and reduced manual workloads for the security team. The result is a more informed, engaged workforce actively contributing to the organization’s cybersecurity resilience.

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