Martha’s Vineyard Bank has partnered with KnowBe4 since 2011 to strengthen cybersecurity awareness across its workforce. Training Manager John Shorrock uses biweekly phishing simulations and short, targeted training modules, especially for new hires and mobile users. The Smart Groups feature automates delivery and reporting, aiding audits and board reviews. Employee phishing susceptibility has dropped, and staff now proactively report real threats. The program spans all 10 branches, reinforcing a security-first culture. Shorrock values KnowBe4’s innovation and support, and plans to expand use of short-form content to keep pace with emerging threats.

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