Case Study
“Storm Internet make us feel like we are a valued customer”
About Mystery Shoppers Ltd. Mystery Shoppers was founded in 1991 and specialise in mystery shopping and customer satisfaction research. They offer a consultancy service, helping clients determine what they should measure, how to analyse the data and offer a reporting service for the data produced. They have several hundred experienced mystery shoppers throughout the UK and a database of over 250,000 mystery shopper volunteers, ready to be called upon when needed for mystery shopping projects. A secure and efficient hosting provider is essential in delivering the service they provide. The challenge Mystery Shoppers Ltd. started out with a shared hosting package with Storm for a simple system to manage, organise and bulk email their shoppers but they quickly outgrew this soluti