W hen Chief T echnology and Security Officer Gary Gooden joined Seattle Children’s Hospital in March 2019, he knew that if he wanted to improve the organization’s cybersecurity posture, he’d have to start with its biggest blind spot: email. “Email fraud defense [EFD] was a critical need,” Gooden recalled. “The primary vector for breaches was—and remains— email: fraud, business email compromise [BEC], ransomware— everything to do with other types of phishing campaigns. All those attacks were evident, obvious and ongoing.” Those problems weren’t unique to Seattle Children’s. Over the last few years, cybercriminals have shifted their focus away from networks and machinery and set their sights on vulnerable human targets. According to the 2020 HIMSS Cybersecurity Survey, roughly 90%

Join for free to read