Stay ahead efficiently: top US healthcare provider experiences 15% boost in collection recovery Case study Background Premier Health is an acute care health system serving Southwest Ohio. Premier generates over $2 billion annually from 1,951 beds in five acute care hospitals. As exemplified by their multiple Press Gainey Beacon of Excellence awards, Premier Health delivers clinical excellence with a focus on patient satisfaction. Business challenge Recent trends indicate that the cost of healthcare continues to shift from employers and insurance companies to patients themselves. Because the financial recovery rate from individual patients is lower than from insurance carriers, growing patient balances are causing financial pressures for many hospitals. 1Firstsource solution ? Introduced pr

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