State of Tennessee Develops Critical Thinking and Creative Problem Solving Skills in Its IT Workforce CASE STUDY CHALLENGE According to CIO.com, many organizations struggle to find potential employees with the right professional competencies for a large majority of their open positions, and a significant majority of employers said the lack of professional competencies among candidates was “limiting their company’s productivity”. 1 The State of Tennessee’s IT community is no different — “We don’t want to just train our nerds to be nerdier,” says the State’s Executive Director of Organizational Quality and Performance Management. Two of the most in-demand non-technical competencies are critical thinking and creative problem solving in an IT environment. The State deems the

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