Starbucks enhanced its cross-border payments process in China by partnering with J.P. Morgan to implement a cutting-edge solution that leverages AI, robotics, and big data technology. This reduced the manual workload of managing payments and reconciliation, cutting processing time from 20 days to 3 days and improving cash forecasting. Starbucks also utilized Optical Character Recognition (OCR) and Robotics Process Automation (RPA) to automate data capture and payment reconciliation, freeing significant work hours and reducing costs. These advancements led to faster payments, improved supplier relationships, and optimized liquidity management.

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