Kerri Okamura, RPh Pharmacy Name: KTA Super Stores Community Type: Rural and suburban type of communities Pharmacy Setting: Located in grocery stores Patient Base: Approximately 30% Medicare Primary Objective: Improve star ratings with new ABM initiative When it comes to Star Measures success, getting started is often the biggest hurdle for independent community pharmacies. What’s the first step? How do you implement a program to improve Star Ratings? For KTA Super Stores’ four pharmacies on the Big Island of Hawaii, success began with an adherence program. We sat down with Kerri Okamura, director of pharmacy for KTA Super Stores, and Megan Arbles, pharmacy manager at the Puainako location, for a question-and-answer session on the challenges, process and success they’ve experi

Join for free to read