Standardizing labeling operations A global pharmaceutical company was looking to standardize and harmonize global labeling operations following a recent merger. The two legacy organizations had very different operating models with different cultures and corporate structures, and activities managed at the country level were not integrated or transparent to corporate headquarters. In a regulatory environment that is undergoing significant change this increased the risk of non- compliance. Additionally, as processes and systems were not integrated at a global level there were significant operational inefficiencies. The company wanted to create agile operations at a global level that could accommodate fluctuations in workload, improve quality and respond more effectively to the changing regu

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