Case Study
STANDARDIZED, SCALABLE BUSINESS PROCESSES
STANDARDIZED, SCALABLE BUSINESS PROCESSES UNIFIED PLATFORM FOR LONG-TERM CARE INSURANCE OPERATIONS VISION Time-Consuming Manual Processes Hamper Business Growth Innovative Long-Term Care Insurance (LTCi) provider New York Life Insurance needed to standardize technology and make processes scalable to address current and future new business-related activities including information entry, application processing and underwriting, as well as suppo