Case Study
Standardization of Procurement, Provider Management, and Implementation of Shared Services Enables Business Transformation at the Florida Department o
Standardization of Procurement, Provider Management, and Implementation of Shared Services Enables Business Transformation at the Florida Department o
North Highland, in partnership with The Florida Department of Juvenile Justice (DJJ), took a fragmented organization and created highly specialized teams to tackle procurement and provider management functions – enabling a new way of doing business. The results include streamlined processes and skilled up teams who understand the value of working together for sustainable change. THE CLIENT The Florida Department of Juvenile Justice (DJJ)