© 2016 NetMotion Wireless, Inc. I Dec. 2016 St. Luke’s Episcopal Health System Case Study Growing Pains A rising number of help tickets for similar, persistent issues confirmed St. Luke’s growth was overwhelming the organization’s existing wireless network. The IT team quickly took inventory of the issues they were having and how they were negatively impacting patient care. “Clinicians using handheld devices had trouble maintaining their sessions while moving around the floors,” explains Gene Gretzer, senior analyst and wireless initiative project leader for St. Luke’s. “As doctors and nurses walked through areas where the wireless network was weak – such as long hallways, onto elevators, or through older areas in the hospital – they’d lose their network connection. This cause

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