Sangoma.com The Customer Founded in Missouri, St. Louis Foods is an ancillary food products provider for commercial restaurants across the Midwest. For decades, it was located in an old building with what the employees referred to as “spaghetti wiring” and a 20-year-old digital phone system that had didn’t even have basic phone system features like caller ID and voicemail. Business Challenges After their original phone vendor went bankrupt, St. Louis Foods had difculty nding anyone who had knowledge of their old phone system technology or access to legacy replacement parts. “It is impossible to describe exactly how antiquated and confusing things were with that old phone system,” says Switchvox reseller Matt Rygelski of PhoneWire in Fairview Heights, Illinois. “I was tied primari

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