St. Joseph’s/Candler Health System uses Quantros SRM to Close the Loop on Potentially Compensable Events
St. Joseph’s/Candler Health System uses Quantros SRM to Close the Loop on Potentially Compensable Events
2 PagesThe Challenge St. Joseph’s/Candler Health System of Savannah Georgia is emphatically committed to delivering high quality care. That commitment informs everything they do -- they have even worked it into their logo. Each of the six brushstrokes in the logo of St. Joseph’s/Candler Health System of Savannah, GA represents one of the core values that the system embraces -- compassion, quality , integrity , courtesy , accountability and teamwork. Unfortunately , St. Joseph’s event management system proved unable to advance the health system’s agenda. Events and claims information were housed in unrelated databases, data had to be entered in multiple places, users could not attach files to events, complaints or claims and only one manager could be notified of an event - even if it
