Case Study
Sportsnet Scores Winning Customer Insights With Domo
Sportsnet, Canada's leading sports network, uses Domo’s BI platform to optimize its streaming service, SN NOW. By integrating all customer and viewership data into a single dashboard, Sportsnet improved reporting efficiency, saving over 40 hours each month. This self-serve analytics approach empowers business users to create targeted customer segments, reducing churn by 10% and improving customer acquisition costs by 15%. With Domo, Sportsnet can make faster, data-driven decisions, enabling more effective marketing and a deeper understanding of fan preferences, ultimately enhancing customer engagement and business growth.
