Speeding Up the Customer Feedback Loop
Speeding Up the Customer Feedback Loop
3 Pages1 Kinsa Customer Story AT A GLANCE Mission To stop the spread of infectious illness Products Award-winning smart thermometers Advice to Others Don’t wait Key Benefits • Productivity gain of 10x • Met regulatory product requirements • Zendesk integration drove efficiency to scale Speeding Up the Customer Feedback Loop ABOUT THE COMPANY What will the near future hold for our health? Technology is rapidly allowing companies to explore creative ways to rethink even the most ubiquitous of medical devices to improve our health and curb illness. Kinsa is such a company—envisioning ways technology may ultimately curb the spread of illness. To achieve their ambitious mission, Kinsa has taken the first device families grab when sickness strikes—the thermometer—and turned it into a sup
