— Case Study — BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC – Bring IT to Life BUSINESS CHALLENGE Spark Ventures is driving the transformation of digital services in New Zealand by developing businesses to provide products and solutions from video-on-demand and WiFi to cloud computing and big data. To achieve the speed and agility required for success in fast-evolving markets, the operations and platform delivery team that supports these services needed more efficient ways to manage incidents and changes, support customers, and ensure SLA compliance. BMC SOLUTION Spark Ventures implemented BMC Remedyforce to power world-class IT service management (ITSM) for the businesses and services it supports.

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