Case Study

Southeastern Pediatric Associates

Southeastern Pediatric Associates

Pages 2 Pages

Southeastern Pediatric Associates sees approximately 300 patients a day. That leaves little room for error when it comes to getting patients into their exam rooms on time and addressing their needs. Before OhMD, each patient could take as long as 15 to 20 minutes to fill out the required forms in the waiting room before handing them off to a nurse in the exam room. Not to mention if a parent had multiple children coming in for a check-up, that time could double or triple. This patient intake process posed two big problems for Southeastern Pediatric Associates. First, it caused major setbacks in the practice appointment schedule and increased waiting time for patients, hurting pat

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