THE LIBRARY South Tyneside Libraries operate across eight sites. It recognised some time ago that for libraries to survive, they had to evolve; so, a major regeneration project across the borough has seen three of these Libraries move into modern multi-use hubs. A fourth is scheduled to open soon. The latest to open, The Word, National Centre for the Written Word, opened in October 2016 and is a cultural community space that appeals to people of all ages. Offering an array of activities and facilities The Word has attracted over 400,000 visitors in its first year, has over 70,000 books, and has been the catalyst to unprecedented increases in library memberships and book-borrowing. d-techinternational.com CASE STUDY: South Tyneside Libraries CUSTOMER COMMENTS Russell Hall, South

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