South Indian Bank
South Indian Bank
3 PagesSOUTH INDIAN BANK CUSTOMER CASE STUDY LEARNING MANAGEMENT AND SOP DIGITIZATION South Indian Bank Limited (SIB) is a major private sector bank headquartered in Kerala, India. South Indian Bank has 857 branches, 4 service branches, 54 ext. counters and 20 Regional Offices spread across more than 27 states and 3 union territories in India. It has set up 1334 ATMs and 42 Bulk Note Acceptor/Cash Deposit Machines all over India. Earlier in 2019, South Indian Bank bagged an award at the Banking Technology 2019 awards instituted by the Indian Banks’ Association. The Bank emerged winner in the ‘Most Customer Centric Bank Using Technology’ category.THE SOLUTION GIEOM was selected as it offered a holistic solution to all the above challenges faced by the bank. All the key business processes
