South Beach Group lifts revenue by 17% within one year of using SiteMinder solutions Established in 1998, South Beach Group offers boutique hotels in the heart of Miami Beach, an area famous for its art-deco hotels and night-life. The hotel franchise has everything ranging from 2.5 star accommodation targeted at the “younger-party” market to quieter 4 star apartments that cater to families, as well as longer term corporate and production groups. Challenges Prior to implementing SiteMinder’s Channel Manager solution, South Beach Group faced a range of issues including: Time wasted submitting requests when room changes were needed Submissions not processed and constantly out of parity Reservations received with incorrect rates or dates that should have been closed One-way interface not provi

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