The Central Puget Sound Regional Transit Authority is a metropolitan public transit agency serving the greater Seattle, Washington area. It operates light rail, commuter rail, and express bus services, as well as a regional fare card system. Federal funding regulations require that Sound Transit adhere to a comprehensive certification process. In fact, about 5,000 certifiable items are required for each of the expansion phases of the Sound Transit system that cover initial to final design as well as construction and ongoing operations. All exceptions must be mitigated and documented, and the auditing process must provide representative documents to ensure overall compliance. Challenge & Objective Solution Increasing Transparency and Visibility Sound Transit faced both organizational a

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