Case Study

Soul Machines: Bringing a human face to customer-facing AI with IBM Watson

Soul Machines: Bringing a human face to customer-facing AI with IBM Watson

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Share this Soul Machines is a ground-breaking high-tech company of AI researchers, neuroscientists, psychologists, artists and innovative thinkers; re-imagining how we connect with machines. It brings technology to life by creating lifelike, emotionally responsive artificial humans with personality and character that allow machines to talk to humans literally face-to-face. The company’s vision is to humanize artificial intelligence to better humanity. Business challenge AI-powered chatbots are already transforming customer service, but customers still value the emotional connection of interacting with human agents. Soul Machines saw an opportunity to give AI a human face. Transformation Soul Machines is working with IBM Watson technologies to create “artificial humans”— realist

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