SOTI keeps American Greetings’ workers happy and productive Founded in 1906, American Greetings designs, manufactures and distributes social expression products such as greeting cards, gift packaging, party goods and stationary. The company is based in Westlake, Ohio, and sells its products in over 60,000 retail locations throughout North America, Australia and New Zealand. American Greetings employs approximately 7,000 full-time employees and 14,000 part-time merchandisers (PTM). The PTMs conduct over 2.5 million retail service calls every year and manage roughly 20,000 SKU’s into more than 40 million display pockets within the store. American Greetings has become one of the world’s largest greeting card companies. In 2016, the company realized over $1.9 billion (USD) in gros

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