Challenge A careful analysis performed for this Mexico-based banking and financial- services firm indicated that the routine batch processing of sort functions in the mainframe environment was costing about $1 million annually just in the consumption of CPU time. Equally concerning was how the CPU time for sort jobs was encroaching on the 11 a.m. to 5p.m. period when getting CPU time was critically important for vital business applications like transaction processing, CRM, and others. At stake were customer satisfaction, service- level agreements, and similar matters. These two factors prompted a search for a DFSORT substitute, as DFSORT (IBM’s standard-issue mainframe sort utility) wasn’t providing what they needed. The bank’s mainframe IT group knew there were faster sort utili

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