Webster Bank Saves Time and Improves Visibility in SOX ProgramINBRIEF Before Workiva: disconnected tools, manual effort Simply put, the tools that Katherine and her team used at Webster Bank did not position her team to improve and enhance the program—they could just stay afloat. “Prior to Workiva, our process was very manual,” said Katherine. “We had narratives that were documented in Microsoft Word ® , and flowcharts that were documented in Visio ® . Separately, we maintained our risk control matrices in Excel ® and then consolidated the individual matrices into a master control listing for our quarterly certification process.” It is not uncommon for banks to have many controls, and Webster Bank has over 350 key controls, according to Katherine. “As you can imagine, t

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