Solving the global network crossword puzzle

4 Pages

Traditional service management science is all about horizontally-oriented systems providing an end-to- end network view from the core right out to the end user. When something goes wrong, goes the theory, the service provider sees it and fixes it before the customer’ s even aware of the problem. That’ s all very well, but what about when there’ s another network layer (or two) involved? And continents in between? How do you get crossword- l

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Solving the global network crossword puzzle

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