Home

Case Study

Global network transformation assures top-notch customer service

Global network transformation assures top-notch customer service

BT
Pages 2 Pages

Microland strives to provide great service to its customers, no matter where on the planet they operate. But piecemeal network problems were diverting management attention and costing a fortune. In seeking a solution, Guruprasad Murty found that some service providers had bits of the jigsaw but few had them all or, indeed, could make them fit together. That was until he spoke to BT Global Services. Now a worldwide platform with BT Inboun

Join for free to read

Related Solution Sets

Contact Centers

You Might Also Like


Top Notch IT Services
Case Study Top Notch IT Services
Bosch Software Innovations

Tapping into top-notch connectivity
Case Study Tapping into top-notch connectivity
AT&T Business

Standard Bank: Offering Top-Notch Customer Service with SAP® CRM
Case Study Standard Bank: Offering Top-Notch Customer Service with SAP®…
SAP

Top-notch training materials.
Case Study Top-notch training materials.
Adobe Systems

More from BT


In convergence projects, prudent risk management assures safe financial rewards
Case Study In convergence projects, prudent risk management assures safe…
BT

Cloud-based contact centre assures sparkling consumer care
Case Study Cloud-based contact centre assures sparkling consumer care
BT

Global customer service in the cloud
Case Study Global customer service in the cloud
BT

Solving the global network crossword puzzle
Case Study Solving the global network crossword puzzle
BT
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info