CUSTOMER STORY 1 INDUSTRY Healthcare HEADQUARTERS Gainesville, Georgia WEBSITE www.nghs.com KEY CHALLENGES • Mobile workstations dropped off the network for no apparent reason, making them useless • Staff had to interrupt patient care and reboot the workstations multiple times a day • Hospital administration was concerned that a major technology investment didn’t work BUSINESS RESULTS • VMware Edge Network Intelligence identified and resolved a problem in days that was ongoing for weeks • Achieved reliable performance and availability for a critical clinical asset • Eliminated disruptions for medical and support staff, putting the focus back on patients Solving Hospital IT Issues in Days, Not Weeks Northeast Georgia Health System (NGHS) is headquartered in Gainesville, Georgia,

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