A Fortune 500 retail company faced inefficiencies in handling backorder transactions due to legacy drop shipment systems that required manual invoice generation, error-prone reporting, and repetitive tasks that reduced productivity. Aspire Systems implemented UiPath RPA to automate the drop shipment process by building a customized bot that checked and filtered orders, updated legacy applications, triggered EDI receipts, and scheduled processes every six hours with error capture. The automation saved $330K annually, eliminated 2 FTEs, processed 1500 transactions, and improved employee productivity and customer engagement.

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