Software Company Manages GDPR Data Subject Access Requests with Relativity + Blackout The Challenge A software company processed just one to two data subject access requests (DSARs) a month prior to the General Data Protection Regulation (GDPR) going into effect. After it did, the company started receiving about seven to eight a month – a 700% increase in time and effort. Operational impact like this adds up, especially if other important processes are put on hold to address DSARs. Additionally, in this case, the DSAR petitioners were typically aggrieved ex- employees looking into conditions of their termination – heightening a need for a secure and accurate process. This company practiced orderly data governance, so it could easily assemble the materials touching the DSARs it rece

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