SOFTWARE COMPANY DELIVERS HIGH-QUALITY COLLABORATION EXPERIENCES FOR TEAM MEMBERS CUSTOMER CHALLENGE Allscripts provides electronic health records, practice management, and other clinical, revenue cycle, connectivity, and information solutions for physicians, hospitals and post-acute organizations. The Allscripts global network includes approximately 300 network devices and connects 30 locations across North America, Europe, Israel, and Asia-Pacific. The network is based on a Multiprotocol Label Switching (MPLS) backbone to deliver Internet connectivity, interoffice communications, critical enterprise applications, as well as a growing suite of collaboration capabilities. In 2008, Allscripts had begun deploying thick client devices to support the use of Cisco TelePresence confere

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