Case Study
Company Accelerates Application Performance Troubleshooting
COMPANY ACCELERATES APPLICATION PERFORMANCE TROUBLESHOOTING CUSTOMER CHALLENGE Headquartered in Herndon, Virginia, Boxwood Technology provides job boards and other online career center services for associations. The company is endorsed by the American Society of Association Executives and is a charter member of the International Association of Employment Websites. Boxwood employees in two locations depend on business applications housed in a collocation facility, including a ticketing system, customer databases, Microsoft® SharePoint, accounting software, and an IT logging tool. Previously, if users reported slow application performance, Boxwood’s systems administrators used the “show IP NBAR” command to investigate. “But the command returned limited information about only a few p