Case Study "SoftBank Hiroo (managed by Dotcom Co.,Ltd.) " Service business/mobile phone shop Mobile phone shop with an event space. Customers can feel the capability of smart phones. Dotcom Co.,Ltd. was established by CEO Mr. Atsushi Imagawa as a dealer of a mobile phone company; Tokyo Digital Phone (Softbank today) on February, 2000. Its headquarters is located in Kobe, and Dotcom operates 7 shops in the Kansai area, and 5 in the Kanto

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