Overview Founded in 1901 and headquartered in Buenos Aires, Argentina, Sociedad Militar Seguro de Vida (SMSV) delivers a wide range of insurance and financial services exclusively to members of the country’s armed forces. The firm’s 700 employees provide services via 23 branches across Argentina. Challenge Financial and insurance institutions across the globe are increasingly faced with customer demand for more innovative, customized, on- the-go services. This means that companies in the sector need to be able both to execute transactions and launch new business ser- vices more rapidly. SMSV wanted to accommodate this demand, as Carlos Scordo, the company’s IT Manager, explains: “Nowadays, people expect faster, al- ways accessible services, and if we wanted to provide these c

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