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Social Media for Emergency Communications Centro and Network West Midlands (NWM)

Social Media for Emergency Communications Centro and Network West Midlands (NWM)

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CASE STUDY: CENTRO Case Study: Centro Social Media for Emergency Communications As the local transportation organisation for west central England, Centro is responsible for providing excellent customer service, real-time passenger information updates, and keeping people safe and informed. This was all put to the test during a heavy winter snowfall. Centro and Network West Midlands (NWM) Network West Midlands (NWM) is the name that connects

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