www.nice.com CASE STUDY SOCHI ABOUT THE CUSTOMER Situated on the Black Sea coast near the border between Georgia and Russia, Sochi will host the 2014 Winter Olympics and the 2014 Paralympic Winter Games as well as the Russian Formula 1 Grand Prix from 2014 until at least 2020. In addition, Sochi is one of the hosts of the 2018 FIFA World Cup. Greater Sochi sprawls for 145 kilometers (90 mi) along the shores of the Black Sea near the Caucas

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