Case Study

SMS CAMPAIGN WORKFLOW AUTOMATION FOR A CPAAS GLOBAL MARKET LEADER

SMS CAMPAIGN WORKFLOW AUTOMATION FOR A CPAAS GLOBAL MARKET LEADER

Pages 2 Pages

Xoriant helped a CPaaS global market leader automate the SMS campaign workflow by designing an event-driven solution using Apache Kafka to automate the campaign registration process with mobile operators. This eliminated the previous manual coordination with multiple external entities, optimized resource utilization, and accelerated the migration of customers from short code to long code traffic. Xoriant also implemented robust exception handling and an automated test suite, significantly reducing turnaround times and speeding time to market for new features.

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