The challenge: Keeping up with a modern caseload When the Williams family began practicing law nearly a century ago, correspondence was entirely conducted through formal letters. But as the discovery process became more complicated, and as the firm’s caseload grew, David Williams realized their organizational tools and processes couldn’t keep up. “The more organized you are — the more capable you are of dealing with large volumes of documents — the more capable you are of quickly and efficiently manipulating documents or exhibits, the better you are, and the more successful you are,” he says. “We got so big, and it became such a bear to manage documents, and it was just more or less managing what we uploaded, we didn’t even have a system to help.” About the Firm While

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