“The infrastructure development and information obtained has been great. The one-touch ticketing with no human interface is easy for commuters to use, and we gain precious information on ridership, proper running of services, fleet management, optimum bus allocations to popular and less popular routes, and more,” says Shankar. “The system is already earning acclaim in this country for its proven success. To partner in this is a win-win situation offering added value for all.” Launched in 2017, the intelligent transport management system is already helping develop efficient and convenient bus transport services, and transform Ahmedabad into a world-class smart city. “This software-based system enables us to remunerate service contractors using concrete parameters such as total kilo

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